← Visa Inc. (V)

Visa Inc. (V) Narrative

Q2 FY2026, built from SEC filings. Accession numbers are cited throughout so every statement can be checked against sec.gov. The same text is published as Markdown at narrative.md for agents that prefer to fetch it directly.

Fiscal year ends September 30. This narrative covers the quarter ended March 31, 2026 (fiscal 2026 second quarter) and the fiscal year ended September 30, 2025.

Primary sources:


Business

From the FY2025 Form 10-K, accession 0001403161-25-000089.

What Visa does

Visa is a global payments technology company. It provides transaction processing services, primarily authorization, clearing and settlement, among consumers, issuing and acquiring financial institutions, and sellers, in what the company calls the "four-party" model. That model has been broadened to include digital banks, digital wallets, fintechs, governments and NGOs. The core asset is VisaNet, Visa's proprietary transaction processing network, reaching more than 200 countries and territories.

Visa is explicit that it is not a financial institution: it does not issue cards, extend credit, or set rates and fees for account holders, and it does not earn revenue from or bear credit risk on those activities. Account holder and seller relationships generally belong to and are managed by Visa's financial institution clients.

Interchange reimbursement fees (IRFs) are paid by acquirers to issuers (the reverse for certain transactions such as ATM). Visa sets default IRFs that apply absent other settlement terms, but sets them independently from the revenue it receives from issuers and acquirers, so Visa's fees are not derived from IRFs or from the merchant discount rate (MDR) that acquirers charge sellers. IRFs nonetheless matter enormously to Visa because they are a competitive lever determining transaction volume, and they are the subject of the antitrust litigation and regulation described later.

Scale (fiscal 2025)

Visa reports one operating segment, Payment Services. The chief operating decision maker (the CEO) manages the business as a single global business using consolidated net income.

How Visa makes money

Net revenue comes in four gross lines, less client incentives:

Visa also processes non-Visa-branded card transactions via gateway routing services, sometimes earning data processing revenue only.

Strategy: three growth pillars

1. Consumer Payments (CP). Visa sizes addressable consumer spend at more than $40 trillion annually, excluding Russia and China. Core products are credit, debit and prepaid. Key enablers Visa is investing in:

2. Commercial & Money Movement Solutions (CMS). Addresses P2P, B2C, B2B and G2C flows, roughly $200 trillion of annual payment flows excluding Russia and China.

3. Value-Added Services (VAS). Visa sizes VAS at approximately a $520 billion annual revenue opportunity, split across Issuing Solutions (~$125B), Acceptance Solutions (~$95B), Risk and Security Solutions (~$150B) and Advisory and Other Services (~$150B). More than 200 products and services as of September 30, 2025.

Visa packages these capabilities as the "Visa as a Service" stack: a foundation layer (network infrastructure), a services layer (reusable components such as authentication, risk management, fraud detection), a solutions layer, and an access layer of on-demand APIs plus a Model Context Protocol (MCP) server that lets AI systems interface with Visa Intelligent Commerce APIs.

Emerging bets

Government regulation

Visa is regulated across essentially every jurisdiction it operates in. The 10-K identifies these as the most significant areas:


Risk factors

Condensed from the FY2025 Form 10-K, accession 0001403161-25-000089.

Regulatory

Interchange, MDR and network-fee regulation is expanding. Because Visa sets default IRFs and competes on them, mandated changes can substantially affect payments volume and net revenue even though Visa does not receive IRFs. Specific pressure points the 10-K identifies:

Government-imposed restrictions may prevent Visa from competing in major markets.

Privacy, data, cybersecurity and AI regulation. Fragmented and conflicting cross-border transfer and localization rules; GDPR enforcement in Europe. AI regulation is nascent and inconsistent, the EU AI Act's high-risk provisions take effect August 2026, and California, Colorado and Utah have adopted AI frameworks. Agentic commerce specifically presents novel regulatory, privacy and cybersecurity exposure, with limited direct guidance for payments, potential for erroneous or disputed payments and increased chargebacks, and difficulty monitoring cross-border, prohibited or high-risk agent-initiated transactions.

Tax. Visa is under examination or in dispute with the IRS and other tax authorities. OECD Pillar Two global minimum tax and unilateral digital services taxes could affect the effective rate.

Litigation

Visa faces numerous antitrust, consumer protection, privacy and intellectual property actions. U.S. antitrust class claims can carry treble damages. Settlement terms, judgments and pressure from these actions have already required Visa to modify default interchange rates, operating rules, fees and business practices, and outcomes in one jurisdiction can influence regulators and litigants elsewhere. Visa is also contractually required in some cases to indemnify other entities for litigation brought against them even where Visa is not a defendant.

Critically: the two retrospective responsibility plans provide financial protection only for defined "covered" litigation. The failure of one or both plans to adequately insulate Visa from settlements, judgments, losses or liabilities could materially harm the company's financial condition or cash flows, "or even cause us to become insolvent." Neither plan protects against non-covered matters, fines or penalties in competition enforcement proceedings, or against judgments and settlements that force changes to business practices, rules or contractual commitments.

Competitive

The global payments space is intensely competitive. Visa competes with cash and checks, other global and regional networks, closed-loop systems (American Express, Discover, private-label networks, Alipay, WeChat Pay), digital wallets, real-time payment (RTP) networks, fintechs, technology platforms, and, increasingly, governments in the U.S., Brazil, India and elsewhere that develop, support or operate national schemes and RTP networks. Some competitors use existing payment rails without bearing the associated costs, and some benefit from government mandates that limit Visa's ability to compete.

Two specific competitive shifts flagged: AI (competitors enhancing products with AI faster, or obtaining proprietary rights that constrain Visa's own AI offerings), and stablecoins, the July 2025 U.S. GENIUS Act plus EU, UK, Japan, UAE, Hong Kong and Singapore frameworks mean that with greater regulatory certainty stablecoins "could potentially disrupt existing payment networks, including in cross-border and B2B transactions," could substitute for local currency where currencies are unstable, and could achieve broad adoption via regulated bank/fintech issuance or integration into large closed-loop digital ecosystems.

Client, seller and pricing

A significant portion of net revenue is concentrated among Visa's largest clients, who generally retain flexibility to issue non-Visa products and in some circumstances can terminate on relatively short notice without significant early termination fees. Consolidation of a large client or co-brand partner into an institution aligned with a competitor could shift business away. Pricing pressure, from RTP networks, lower-priced facilitators and government involvement, drives up-front cash payments, fee discounts, rebates, performance incentives and marketing support that reduce net revenue. Sellers and processors continue to lobby, litigate and in some cases surcharge or refuse Visa products to lower acceptance costs; success there could reduce issuance, cardholder benefits and volume.

Technology and cybersecurity

Rapid technology change (mobile and in-app payments, tokenization, cryptocurrencies, distributed ledger, cloud encryption, biometrics/FIDO 2.0/3D Secure 2.0) may outrun Visa's adaptation. GenAI and agentic commerce create both opportunity and unpredictable security risk, Visa notes its own deployment of GenAI "could expand our cybersecurity attack surface." Visa has been the target of malicious cyber activity in the normal course and has been affected by breaches at financial institutions, sellers and third-party service providers, including government-directed or sponsored attacks on clients. Cyber incident reporting rules across jurisdictions carry short deadlines that Visa may not be able to meet while it is still investigating an incident. As of September 30, 2025, Visa was not aware of any direct or third-party cybersecurity incident in the past three fiscal years that materially affected its business strategy, results of operations or financial condition. Visa's cybersecurity organization comprises approximately 1,000 professionals globally, operating three cyber fusion centers (U.S., UK, Singapore), with board oversight delegated to the audit and risk committee.

Structural


Management's discussion and analysis, fiscal 2025

From the FY2025 Form 10-K, accession 0001403161-25-000089. Fiscal year ended September 30, 2025.

Headline results

($ in millions, except per share)FY2025FY2024FY2023FY25 vs FY24
Net revenue40,00035,92632,653+11%
Operating expenses16,00612,33111,653+30%
Net income20,05819,74317,273+2%
Diluted EPS$10.20$9.73$8.28+5%
Non-GAAP operating expenses12,90611,60910,481+11%
Non-GAAP net income22,54220,38918,280+11%
Non-GAAP diluted EPS$11.47$10.05$8.77+14%

The gap between GAAP and non-GAAP is dominated by the litigation provision: $2,562 million on a GAAP basis in fiscal 2025 versus $462 million in fiscal 2024, of which $2,533 million was excluded from non-GAAP (alongside $218 million of acquired intangible amortization, $213 million of severance, $97 million of acquisition-related costs, $39 million of lease consolidation costs and $87 million of equity investment losses).

Revenue drivers

($ in millions)FY2025FY2024Change
Service revenue17,53916,114+9%
Data processing revenue19,99317,714+13%
International transaction revenue14,16612,665+12%
Other revenue4,0533,197+27%
Client incentives(15,751)(13,764)+14%
Net revenue40,00035,926+11%

U.S. net revenue was $15,633 million (+6%); international was $24,367 million (+15%). Exchange rate movements did not materially affect net revenue growth in fiscal 2025.

Operating drivers: nominal payments volume grew 7% (twelve months ended June 30, 2025: $13.9 trillion total nominal payments volume; $16.4 trillion total nominal volume including cash); processed transactions grew 10% to 257.5 billion; nominal cross-border volume excluding intra-Europe grew 13%. Value-added services revenue was $10.9 billion, up 24%, driven by Issuing Solutions, Advisory and Other Services and Acceptance Solutions.

Expenses

($ in millions)FY2025FY2024Change
Personnel6,9616,264+11%
Marketing1,6841,560+8%
Network and processing894778+15%
Professional fees759635+19%
Depreciation and amortization1,2201,034+18%
General and administrative1,9261,598+21%
Litigation provision2,562462not meaningful
Total16,00612,331+30%

Personnel rose on headcount, compensation focused on growth areas including acquisitions, and severance to realign the organizational structure. G&A rose on travel-related card benefit usage, the absence of a prior-year indirect tax reserve release and higher indirect taxes. The litigation provision rose almost entirely on U.S. covered litigation accruals.

Non-operating income was $200 million (interest expense $589 million; investment income and other $789 million). The effective tax rate was 17%, including a $263 million benefit from a tax position taken on certain expenses. Visa notes OECD Pillar Two implementation had no material fiscal 2025 impact, and that U.S. tax legislation enacted in July 2025 (accelerated deductions for qualified property and research expenditures, plus international provisions effective from January 2025 through fiscal 2027) had no material fiscal 2025 impact and is not expected to have one.

Capital and liquidity (as of September 30, 2025)

Critical accounting estimates

Management identifies three: client incentives (estimated from forecasts of volume, transactions, card issuance and conversion, and adjusted as performance expectations change), legal and regulatory matters (probability and estimability of loss, informed by the retrospective responsibility plans' loss sharing arrangements), and income taxes.


Current quarter, fiscal 2026 second quarter

From the Form 10-Q for the quarter ended March 31, 2026, accession 0001403161-26-000079.

Results

($ in millions, except per share)Q2 FY26Q2 FY25Change6M FY266M FY25Change
Net revenue11,2309,594+17%22,13119,104+16%
Operating expenses3,9964,159(4%)8,1607,435+10%
Net income6,0214,577+32%11,8749,696+22%
Diluted EPS$3.14$2.32+36%$6.17$4.90+26%
Non-GAAP operating expenses3,5993,071+17%6,9905,988+17%
Non-GAAP net income6,3425,442+17%12,46610,905+14%
Non-GAAP diluted EPS$3.31$2.76+20%$6.48$5.51+18%

The 36% GAAP EPS jump versus 20% on a non-GAAP basis reflects a much lighter litigation provision than the prior-year quarter, plus a one-time deferred tax benefit in the six-month period.

Revenue

($ in millions)Q2 FY26Q2 FY25Change
Service revenue4,9814,399+13%
Data processing revenue5,5434,701+18%
International transaction revenue3,6313,291+10%
Other revenue1,320937+41%
Client incentives(4,245)(3,734)+14%
Net revenue11,2309,594+17%

U.S. net revenue $4,319 million (+13%); international $6,911 million (+20%). Exchange rate movements added approximately one percentage point to net revenue growth.

Volume and transaction drivers:

Management attributes volume growth to "continued resilience in consumer spending and ongoing expansion in digital commerce," with cross-border supported by ecommerce and travel, and ecommerce continuing to grow faster than face-to-face spend. Visa expects the shift toward digital commerce and electronic payments to continue, but conditions its extent on consumer spending levels and broader macroeconomic conditions. International transaction revenue growth was partly offset by business mix and lower currency volatility, a reminder that a meaningful slice of Visa's cross-border revenue is volatility-sensitive.

Expenses

($ in millions)Q2 FY26Q2 FY25Change
Personnel1,8411,657+11%
Marketing545381+44%
Network and processing260224+16%
Professional fees238173+37%
Depreciation and amortization333305+9%
General and administrative450419+8%
Litigation provision3291,000(67%)
Total3,9964,159(4%)

Marketing rose on the Olympic and Paralympic Winter Games Milano Cortina 2026 and the FIFA World Cup 2026. Professional fees rose on client engagements, Prisma/Newpay acquisition costs and higher legal fees. Exchange rates added roughly two percentage points to operating expense growth.

Non-operating expense was $(60) million for the quarter (interest expense $178 million; investment income $118 million). The effective tax rate was 16% for the quarter and 15% for six months, including a $217 million benefit from a tax position taken on certain expenses and, for the six months, a $333 million deferred tax benefit from a change in the U.S. taxation of certain foreign earnings.

Balance sheet, cash flow and capital returns (six months ended March 31, 2026)


Interchange litigation and the retrospective responsibility plans

From the FY2025 Form 10-K (accession 0001403161-25-000089), the Form 10-Q for the quarter ended March 31, 2026 (accession 0001403161-26-000079), and the Current Reports on Form 8-K cited.

This is the single most consequential feature of Visa's structure for a shareholder to understand: the mechanism by which Visa transfers most of the economic cost of U.S. interchange antitrust litigation to its former bank owners.

How the U.S. retrospective responsibility plan works

The plan is a set of interlocking mechanisms covering defined "U.S. covered litigation", principally the Interchange Multidistrict Litigation (MDL 1720), any claim challenging Visa's reorganization or IPO that is consolidated into MDL 1720, and any case brought after October 22, 2015 by a merchant that opted out of the Rule 23(b)(3) settlement class on substantially similar facts.

  1. U.S. litigation escrow account. Settlements of and judgments in U.S. covered litigation are paid from an escrow account. The board funds it upon request of a litigation committee whose members are all affiliated with, or act for, certain Visa U.S.A. members. The accrual for covered litigation may be higher or lower than the escrow balance.
  2. The conversion feature. When Visa funds the escrow, the conversion rate at which class B common stock converts into class A common stock is adjusted downward. This has the same economic effect on earnings per share as repurchasing class A stock: it reduces the as-converted class A share count with each deposit. In substance, the class B holders, predominantly U.S. financial institutions, their affiliates and successors, bear the dilution.
  3. Makewhole agreements, entered into by holders participating in the class B-1 exchange offer, requiring them to reimburse Visa in cash for the portion of future escrow deposits that would otherwise have been absorbed through a reduction in the class B-1 conversion rate. No further payment obligations arise once the class B-1 conversion rate reaches zero.
  4. Indemnification obligations of Visa U.S.A. members for amounts exceeding the escrow and other plan mechanisms.
  5. Interchange judgment sharing agreement, signatory Visa U.S.A. members pay their membership proportion of any final judgment not allocated to Mastercard's conduct.
  6. Loss sharing agreement, several (not joint) indemnification of Visa U.S.A., Visa International and in some cases Visa by member banks, based on each bank's membership proportion.
  7. Omnibus agreement with Mastercard, the monetary portion of any covered settlement or unallocated judgment is split Mastercard 33.3333% / Visa 66.6667%.

How the Europe retrospective responsibility plan works

The Europe plan covers "VE territory covered litigation", existing and potential litigation relating to the setting of multilateral interchange fee rates in the Visa Europe territory, generally for the period before the June 21, 2016 closing of the Visa Europe acquisition. It has no escrow account. Instead, Visa recovers covered losses through periodic downward adjustments to the class A conversion rates applicable to the series B and series C preferred stock. Adjustments may be made once in any six-month period unless a single loss exceeds €20 million.

Protection is limited: only 70% of liabilities are recovered where the claim relates to inter-regional multilateral interchange rates with an issuer outside and a merchant inside the Visa Europe territory. The plan does not cover all litigation types, nor remedies or fines imposed in competition law enforcement proceedings, only the specifically covered interchange litigation.

A UK loss sharing agreement with UK member financial institutions provides further several compensation, conditional on either losses exceeding the sterling equivalent at June 21, 2016 of €1.0 billion having arisen in UK covered claims, or the series B conversion rate having been reduced to zero.

A litigation management deed governs conduct of the litigation and requires anniversary release assessments. In August 2025, following the ninth-anniversary assessment, Visa released $1.4 billion of as-converted value from series B and C preferred stock and issued 40,080 series A preferred shares (the prior year's eighth-anniversary release was $2.7 billion and 99,264 shares). Each series A preferred share automatically converts into 100 class A common shares upon a sale to an eligible holder.

Conversion rates and share counts

As of March 31, 2026:

ClassShares outstanding (millions)Conversion rate into class AAs-converted class A (millions)
Series A preferredunder 1100.00007
Series B preferred20.59601
Series C preferred30.71702
Class A common1,660,1,660
Class B-1 common51.54757
Class B-2 common1201.5075181
Class C common94.000036
Total1,8941,894

(Total as-converted was 1,930 million at September 30, 2025, when class B-1 stood at 1.5549 and class B-2 at 1.5223, series B at 0.6690 and series C at 0.7640.)

The class B conversion rate ratchet was exercised twice inside the quarter and the prior quarter, disclosed on Form 8-K:

Those two deposits total the $625 million deposited into escrow in the six months. The weighted-average effective price per share across the six months' adjustments was $345.17, and the reduction in as-converted class A equivalent shares was 2 million.

The as-converted value of the series B and C preferred stock at March 31, 2026 was $1,131 million (series B $447 million, series C $684 million) at a class A closing price of $302.24, against book value of $123 million. Net of the $(44) million right-to-recover contra-equity balance, total recovery available for covered losses was $1,087 million on an as-converted basis.

Litigation accruals

($ in millions)6M FY266M FY25FY2025FY2024
Accrued litigation, beginning3,0331,7271,7271,751
Provision, uncovered legal matters14325352322
Provision, covered legal matters9151,0342,232248
Payments for legal matters(3,110)(710)(1,278)(594)
Accrued litigation, ending9812,0763,0331,727

U.S. covered litigation accrual specifically: $2,698 million at September 30, 2025, plus $894 million of interchange MDL provision, less $2,977 million of payments, leaving $615 million at March 31, 2026. The U.S. litigation escrow ran from $2,990 million to $665 million over the same six months, absorbing $625 million of deposits and $2,950 million of net payments to opt-out merchants. VE territory covered accrual was $21 million at March 31, 2026 (from $9 million; $21 million provision, $9 million payments).

The state of the interchange litigation

Damages Class. The 2018 Amended Settlement Agreement superseded the 2012 settlement, received final district court approval in December 2019 and Second Circuit affirmation in March 2023. Approximately $5.3 billion had been deposited by defendants under the 2012 agreement, plus an additional $900 million settlement payment (Visa's share $600 million). $700 million was returned to defendants based on opt-out volume, with Visa's approximately $467 million takedown deposited back into escrow.

Injunctive Relief Class. Certified without opt-out rights in September 2021 for all merchants accepting Visa or Mastercard credit or debit cards in the U.S. between December 18, 2020 and entry of final judgment. A March 2024 settlement was denied preliminary approval in June 2024. On November 10, 2025 Visa and Mastercard entered into a superseding and amended settlement agreement to resolve the Injunctive Relief Class claims, and plaintiffs moved for preliminary approval. Its terms (Form 8-K, accession 0001403161-25-000093):

The settlement remains subject to court approval.

Individual merchant actions (opt-outs). More than 50 cases filed since May 2013 by hundreds of merchants. As of the FY2025 10-K, Visa had settled with merchants representing approximately 82% of the Visa-branded payment card sales volume of opt-outs; as of the March 2026 10-Q that figure had risen to approximately 94%, and as a result of settlements reached during the March 2026 quarter all actions scheduled for trial beginning April 2026 in the Southern District of New York were resolved. An action led by Grubhub Holdings remains scheduled in the Northern District of Illinois for September 2026.

The company's disclosed estimate of interchange reimbursement fees at issue in unresolved U.S. covered litigation damages claims has fallen sharply: approximately $49.6 billion as of October 1, 2023, approximately $39.4 billion as of October 1, 2025, and $17.4 billion as of May 11, 2026 (Form 8-K, accession 0001193125-26-219432). Visa cautions the figure excludes claims in certain purported indirect purchaser class actions and opt-outs that have not asserted damages claims, and that the interchange at issue for unresolved claims will continue to increase.

That decline matters mechanically, because a successive class B exchange offer is conditioned on the estimated interchange at issue having fallen by 50% or more since October 1, 2023. On February 13, 2026 Visa announced its board had authorized proceeding with a successive exchange offer once the conditions were met (Form 8-K, accession 0001403161-26-000049); the offer subsequently launched and closed, as described under Subsequent events.

Europe. More than 1,150 merchants have commenced proceedings against Visa entities since July 2013 over European interchange; Visa had settled claims from over 950 merchants with over 100 outstanding as of the 10-K filing date, and anticipates additional claims. On June 25, 2025 the UK Competition Appeal Tribunal found certain interchange rates restrict competition under UK law; on March 17, 2026 the UK Court of Appeal granted Visa permission to appeal that decision. On February 18, 2026 the CAT issued a decision finding that, except in certain merchant categories, interchange was not passed on by merchants, a favorable pass-on ruling that Visa has nonetheless sought permission to appeal. A December 2024 UK Court of Appeal decision restricts merchant damages to six years preceding the claim filing. Class claims are pending before the CAT (commercial credit interchange certified), in the Netherlands (Dutch merchants, damages from 1992 to present, Visa filed a jurisdictional challenge on December 17, 2025), in Israel, and in Switzerland (Swiss merchants, Zurich Commercial Court, damages from June 1, 2022).

Other significant matters.


Subsequent events

Events after March 31, 2026, disclosed in the Form 10-Q for the quarter ended March 31, 2026 (accession 0001403161-26-000079) and in subsequently filed Current Reports on Form 8-K.

Disclosed in the Form 10-Q:

Disclosed in Current Reports on Form 8-K after the quarter:

No formal quantitative financial guidance is provided in Visa's periodic reports or earnings releases.

Synthesised from Visa Inc.'s SEC filings by Ticker Scout. Free to cite with attribution: Ticker Scout (tickerscout.ai). Not investment advice, see the Disclaimer. Other formats for this company: company index, financials.json, index.json.